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PRIVACY POLICY

Last Edited: 10/05/2018

Who We Are

The Ultimate Health Check website is committed to maintaining the trust and confidence of our visitors and dedicated to the privacy of data submitted. In accordance with GDPR laws, we want to provide full transparency with our visitors by detailing what data we collect and / or store, why we need this information, how it is handled and kept secure. This policy outlines this in specific detail and so we encourage you to read on. The submission of any data on this website will require consent from the visitor by checking a consent confirmation button / checkbox before the submission can be sent. By consenting, you are formally acknowledging that you have read this Privacy Policy and are giving full consent to the collection, handling and storage of that data as outlined here.

Types of Data We Collect

Website Cookies:

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. For example, by allowing cookies, our website may remember the name you used to comment on a blog post to save you having to type it again. This applies to all fields of submission across the website. The search and directory portion of the website may also remember previous searches for you or preferences of selection previously chosen. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. By clicking any link on the site, a visitor is consenting to our storage of cookies. By default, cookies are only stored for up to 30 days and are automatically removed after that.

Google Analytics:

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Contact Form:

Our Contact Form on the Contact Page, asks for Name, Email and Phone information alongside a message, desired appointment location and the option to upload a file if needed. Although we do everything can to keep all site data secure with encryption provided by the server, the form itself is provided by a trusted third party form plugin so we ask that you only upload a file at your discretion. If you need to send us documents or images containing sensitive data then we recommend mentioning this in your message so that we can advise you on the most secure way to do so. Any data you submit through this contact form is not visible to other visitors or shared with anyone other than the necessary recipients within Ultimate Health Check administration. The Ultimate Health Check website logs and store contact form submissions in full. This includes all data submitted with the form as well as the IP address of the form user and date and time of submission. The website also acts as a middle man to forward submissions to the administrative email account responsible for handling contact form correspondence. In this case all submissions go to info@ultimatehealthcheck.com which can only be accessed by Deborah Cann, founder of the Ultimate Health Check, who is professionally responsible for the handling of this data from this account. As a contact form submission can only be sent by ticking the consent button, consent of handling that data is automatically proven.

Questionnaire:

Ultimate Health Check proudly utilises Mindbody software to help us gather information, organize bookings and provide specific services. Through using the Mindbody app, or via manual correspondence with us, you may receive a link to a confidential health questionnaire. As this is hosted on our website, it is important to outline the privacy polices related to this. All data submitted with this form is stored on both the website, and the email account of the designated recipient. In this case all submissions go to info@ultimatehealthcheck.com which can only be accessed by Deborah Cann, founder of the Ultimate Health Check, who is professionally responsible for the handling of this data from this account. As a contact form submission can only be sent by ticking the consent button, consent of handling that data is automatically proven. As for the storage of this data on the website itself, no administrator other than Deborah Cann looks at the private information submitted out of confidence. The entries of this form are not accessed by other administration unless instructed by Deborah Cann for the purpose of technical assistance, or if legally obligated to.

Use of Data

To provide and maintain a feature of the website

To notify you about a change to the website or policies that may directly affect you

To allow you to participate in interactive features of the website if you have selected to do so

To provide visitor support if requested

To collect analysis or valuable information so that we can improve the website

To detect, prevent and address technical issues

To monitor the usage of the website

To provide confidential professional medical related analysis and correspondence in relation to the services provides by Ultimate Health Check

Storage of Data

All data is stored on a secure server with a variety of security measures in place. Any data submitted or gathered through the use of this website that requires storage is only used for the purpose of usage analysis, service maintenance or specific content updates. Any data that you consent to submit to our website will be stored for an unspecified amount of time. However we are not obligated to hold this data indefinitely and any data submitted or logged may be removed at any time. By default, cookies are only stored for up to 30 days and are automatically removed after that. We also schedule regular backups of website files and databases. We do this as to protect and restore the website content in the result of a technical issue. These backups, as facilitated by trusted plugin UpdraftPlus, are stored off the main server, in a secure password protected cloud storage account accessible only to the administrators of this website.

Disclosure of Data

We cannot control the use of any information or data that you have chosen to share publicly through this website. However we will never share or disclose private information that we store administratively, unless legally obligated to.

Security of Data

The security of your data is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we do everything we can to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We use a secure server with features including but not limited to SSL technology. Our directories and databases are password protected to safeguard all information. In the unlikely event of a site wide data breach we will correspond with the relevant authorities immediately, and notify our users within 72 Hours.

Your Rights

You have the legal right to amend, correct or delete any information / data you have submitted through the use of this website. As we don’t use user registrations or hold accounts on this website, there are no stored controls or settings that you can access directly to remove something you have submitted in every case. If you would like us to send you a copy of any / all data that you have submitted through use of this website, edit or amend any information or delete any / all of data submitted then you can request this by contacting us here: https://www.ultimatehealthcheck.com/contact-us *We may ask you to verify your identity for certain requests to be accepted.

Links to Other Sites

You may find external links throughout our website that will send you to another site. We can only advise that you visit any external link at your own discretion as we cannot control the content of these site, or protect you under our own policies. If you find any link to be broken, inappropriate, or wish to know more about it before clicking it, then please contact us.

Your Consent

By using this website you are consenting to the policies detailed on this page. However to make consent of form submissions more transparent, we have included a required radio button / checkbox that will need to be ticked before you submit any data. As this data can only be submitted by ticking the consent button, consent is automatically proven for contact form submissions.

*Important* You can only legally give consent if you are 13 years of age or older. Any data submitted by a person younger than this age will require the consent of a legal parent or guardian provided in writing. If you believe someone below this age has submitted data then you can inform us via our contact form. Any data submitted by a user below the age of consent will be deleted by legal obligation.

Data Responsibility

All data collected and stored through the use of this website is the professional responsibility of the Ultimate Health Check and it’s founder and primary administrator Deborah Cann. Other administrators do not have access to this data anywhere other than website itself and the location of its secure backups. Other administrations only handle data as instructed by the primary administrator Deborah Cann who is also responsible for how data is handled externally as the practitioner of the services provided. Other administrators may have access to site files via FTP and the sites databases for the purpose of maintenance, but they do not have direct access to the hosting account. The hosting and domain account is owned under full responsibility of the Ultimate Health Check and it’s founder Deborah Cann. Other administrators are obligated to handle data only with the full knowledge and consent of Deborah Cann who is committed to maintaining transparency with the websites users as to how data is used, and the confidentiality of personal information.

Changes to Our Policy

We maintain the right to amend this policy at any time and may update it from time to time. Any changes made to this policy will be added to this page. The top of page will show the date of the latest policy.

Contact Us

If you have any questions regarding this policy you can contact us by filling out the form here: https://www.ultimatehealthcheck.com/contact-us